Last updated: 3 December 2021
Most issues with the Registrations portal can be resolved by:
If the person who normally logs in to the portal is leaving they will need to log into your organisation's registration and select the option to change the contact details or transfer to a new account. Watch this 145 second video for a step-by step guide of how to do this.
If the person has already left please contact us and we can transfer it for you.
Please Note: if you are using the same device to both transfer and receive a registration, you may need to clear your browser’s cache following the transfer and then log back in using the new email address in order to accept the transfer. Failing this, you may need to use a different browser or device in order to accept the transfer.
The Bailiwick of Guernsey's independent supervisory authority which regulates data protection legislation. The ODPA protects people by driving responsible use of personal information through helping organisations get it right, deterring harmful information handling, and taking enforcement action against significant non-compliance
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