Social media admin

Background 
An employee was responsible for the administration of a public social media account for the company they worked for and used their personal login to access the page. 

The employee then left the company. 

Following the employee’s departure, a manager of the company logged in to their now former employee’s computer to administer the company’s social media account. However, this login also enabled them to access the former employee’s personal social media account. Details of the personal social media account unrelated to the employee’s previous employment with the company were copied and subsequently used by the employer.

Learning points

• Be clear about roles and responsibilities for staff and ensure they are reflected accurately and clearly in all policies and procedures.
• It is important for us all, as employees and employers, to have clear boundaries between our personal and professional lives.
• If access to accounts/data/social media is required for work-related purposes, create separate accounts and passwords.
• Be aware of the potential impact on the privacy/confidentiality of all staff when undertaking any activities that relate to them and their data.